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How Do I Get Started?
Complete a short application at any of our offices or download one. In a few days you will be notified by e-mail that your online account has been established. You will receive a temporary User ID and password (PIN) to access your account. You must have a computer connected to the Internet with a current browser that has 128-bit encryption. Once your account is established just go to www.nantucketbank.com and click on "Online Banking", enter your ID and password, and you will be connected to your bank accounts.
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Online Banking Features
• Verify account balance and transactions for your checking, savings or money market accounts, CDs, IRAs, loans and mortgages.
• All transactions will appear in detail.
• You will have access to 18 months of account history.
• Transfer funds between your Nantucket Bank accounts.
• Make a payment to your mortgage or your loan.
• Transfer funds to the account of another Nantucket Bank customer.
• Transfer funds between your Nantucket Bank account and accounts you have at other financial institutions.
• Check Images - Click on the check number to display image of both the front and back of the check. Print a copy for your records.
• eStatements - Click on the eStatement tab and select the statement you want to print. Click "printer friendly" and you'll have your statement to review at the first of the month.
• Secure Banking - Select your own User ID and password and change them whenever you want. OnGuard will further protect your banking sessions.
• E-mail Nantucket Bank.
• Bill Pay available for Online Banking customers.
• Download account information into Quicken® or Microsoft Money®.
• Print out any of the pages for additional records by selecting "Print friendly".
• Give Nicknames to your accounts.
(Quicken is a registered trademark of Intuit, Inc)
OFX (Open Financial Exchange) - What better way to manager your finances - download data from your online statement into your Quicken, QuickBooks or Microsoft Money software. You must be signed up for Online Banking and have a Nantucket Bank User ID and PIN (password) for this service. Just click on the link on the Detail Accounts page or download from your Quicken, QuickBooks or Microsoft Money software for Windows or Mac.
Follow the download directions in the Help section of your Quicken or Money software. After that it's simple. Download as often as you want to keep your finances current.
• Download Account Data
• Automatically compare download transactions to any in your Register
• Reconcile Transactions
• Transfer Funds between your Nantucket Bank Accounts.
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Accessing Account Information
Summary
• Current balances are displayed for all your accounts.
• The last 7 days transactions on your deposit and savings accounts are displayed when you click on the account name or the "Details" tab.
• For past account history, select dates you want to display using the pop-up calendar and click on "Search". 18 months history will be available.
• Loan balance, interest history, payment due, payment date, and last payment dates are given.
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Transfer Funds
•Transfer funds between checking and savings accounts that you own.
• Pay your mortgage or loans.
• Transfer funds to the account of another Nantucket Bank customer.
• Transfer funds between your Nantucket Bank Account and your accounts at another financial insitution.
• There is no charge for internal transfers, but a $2.00 fee for all external transfers.
• Internal transfers occur immediately, but external transfers usually take 2 business days.
• Please refer to the Electronic Funds Transfer Disclosure Statement. |
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| Account Details |
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Account - select the one to display |
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Select the statement type: |
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All transactions - Deposits - Withdrawals - Checks - ATM/POS - ACH or Home Banking |
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Time Period - Insert dates in "From" and "To" or use calendar to select dates. |
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(18 months history is available. |
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Search by Amount or Check - Enter either account or amount and submit. |
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Nickname Account
• Nickname any of your accounts that appear on Online Banking.
• Click on "Services & Preferences".
• Select "Account Preferences". Nickname your account and select Save.
• On this same page you can select the order you would like to have your accounts listed. |
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Bill Pay
• To enroll in Bill Pay, click on the Bill Pay tab. Complete and submit. In a few days you will be notifed by email that you can now pay your bills online.
• After your Bill Pay account is established, select the Bill Pay tab. Enter payees, and begin making payments. Make single or multiple payments. Schedule future payments, or for those payments that are the same every month, set up recurring payments.
• For additional information go to Bill Pay Online. |
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Printing
To print any of the pages from your Online account, click on "Printer Friendly" and use the print function on your computer. |
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Security
NCR’s Consumer Banking Solution, used by Nantucket Bank, takes full advantage of the security provided by OnGuard, your web browser and NCR’s web server. Your transactions are encrypted as they travel over the Internet. Anyone trying to access your communications will not be able to decipher them. The Netscape browser displays a lock in the lower left corner of its window. Microsoft Internet Explorer browser displays a lock in the lower right corner. When these are in the "locked" position, you are in a secure session. In addition, your account is protected by your User ID and complex password or PIN (Personal Identification Number). No one can use your account without knowing both your User ID and your PIN. It is important to protect this information to maintain security of your accounts. |
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Encryption
This system is designed to use 128-bit encryption, the most powerful encryption security technology available on the Internet today. |
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Automatic Time Out
Your Online banking session is automatically discontinued after 15 minutes of inactivity. This "time out" is included as an additional security measure. |
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Log-On Security
The first time you log on to Online Banking you will be required to change both your temporary User ID and temporary password, answer one security question and four questions that will be used with the OnGuard security system..
It will be necessary to reset your PIN when:
• You have made three attempts to log on with the wrong password or User ID or
• The answer originally entered for OnGuard is not the same. You may also have to have your account unlocked by Nantucket Bank and, in some cases, re-enter the answers to your OnGuard questions.
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Logging Off
For maximum security, we recommend clicking on "Logout" when you have completed using the Online Banking site.
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