Nantucket Bank
a division of Sovereign Bank, N.A.

Consumer Privacy Policy

At Nantucket Bank, protecting the privacy and confidentiality of your personal information is important. We value your business and the trust you put in Nantucket Bank. To be able to offer you the financial products and services you seek, we need to collect, maintain, and use certain information about you on a routine basis. To help you better understand how your personal information is protected here at Nantucket Bank, we are providing you with the following statement describing our practices and policies with respect to the privacy of customer information. In the event you terminate your customer relationship with us, or become an inactive customer, we will continue to adhere to the policies and practices described in this notice.

Information We Collect
As a trusted financial institution, we collect, retain, and use nonpublic personal information about individual customers, allowed by law, to provide products and services to our customers. We may collect personal information from such sources as:
  • Applications or other forms;
  • Information about your transactions with us and others; and
  • Information we receive from a consumer reporting agency.
Information We Share
In order to service your accounts, under certain circumstances, we may disclose nonpublic personal information about you with our corporate affiliates and other nonaffiliated third parties (i.e. service providers, appraisers, credit bureaus…). Any nonpublic personal information shared is conducted in strict adherence to applicable law. We do not disclose any nonpublic personal information about you to anyone, except as permitted under law to enable us to provide account service(s).

Who Receives Information and Why
We do not share any customer information with nonaffiliated third parties for their own benefit, such as telemarketers or direct mail marketers. We do not disclose any nonpublic personal information about our customers, or former customers, to anyone, except as permitted by law in order to service your account. We may exchange such information with our affiliates and certain nonaffiliated third parties (under limited circumstances) to the extent permissible under law to service your account, offer you Nantucket Bank products or services, report to credit bureaus, and perform other financial services related activities.

How We Protect Your Information
We understand that the protection of your nonpublic personal information is of the utmost importance. Guarding your privacy is our obligation. Nantucket Bank maintains strict procedures and policies to safeguard your privacy. We restrict employee access to customer information only to those who have a business reason to know such information, and we educate our employees about the importance of confidentiality and customer privacy.